Welcome To Britain, Now Get in the Que.

UK Border Force:- "We Welcome Your Feedback"
A Hapless Immigration Officer, is now looking for his lost notes
(which are in my hand luggage)

I am, not for the first time, ashamed and embarrassed to be British; I just arrived at Birmingham Airport (BHX) from Dubai (DXB) on an uneventful Emirates Boeing 777 300 (ER) flight.
So then the normal wait to deplane, nothing wrong with that, it takes a little while to get the jetway to the doors, but what there is something Very Wrong with, is the wait to pass through the illustrious UK Border.
This is the middle of the morning, not a particularly busy time for airport arrivals, and the 777 was not full, less than 300 passengers,
What a depressing sight, the entire passenger complement being held waiting, for what?
The Passport Police to finish there coffee break ?
It's like this every time!

They are Never ready ! It's as if they never expect An Aeroplane to land, with loads of people on board.
Considerately, the down escalator have been switched off - To Avoid Congestion (so the sign said), the Border Force Trainee stood at the top of the stairs trying to limit queuing on the stairs.
And then the most appalling thing was - after my passport had been inspected and I had been allowed past, I asked the officer for one of his Feedback Forms
("You Know Why" - I said, and he just looked uncomfortable, as well he should ) and he gave me a form.
So on the shuttle to the railway station I took a look at the form, and was amazed to find it was already written on, but not with another discontent traveller's comments, but by an immigration officer who had used it to make notes about another passenger!
I was looking at the name, in fact the names of several  people (what-suspects ?) along with dates and what look like passport numbers and dates of birth (PPT 50837991x - sounds like a passport number)
What happened to the Data Protection Act? What happened to Due Diligence? How educated are these officers that they can give out Highly Confidential Information, to any passing tourist ?
The times I have heard "Can't reveal that due to the Data Protection Act...." and here are these numbskulls handing out passport numbers, dates and names of what - Persons Of Interest ?

http://www.telegraph.co.uk/news/uknews/immigration/9426914/Relax-checks-to-cut-unacceptable-three-hour-airport-queues-say-MPs.html